FINCA Zambia has been awarded with the coveted Governors Award for innovation. This follows FINCA Zambia successful exhibition of its products and service through the use of a Biometric Point of Sale device during the financial Literacy week held in March.
In June, 2015, FINCA Zambia rolled out Agency Banking as part of its efforts to enhance delivery channels, increase its outreach and offer convenience of accessing banking solution right within clients’ vicinities.
On 18th September, 2015, FINCA Zambia held the first Fika na FINCA draw in all branches across the country.
As part of our efforts to enhance our delivery channels, increase our outreach and improve clients’ convenience, FINCA Zambia introduced Agency Banking where clients will be able to access our services through a simple fingerprint, using biometric scans.
Kusiyo Kusiyo, VB Express Project Manager was recently honoured for exhibiting exceptional service towards clients.
One of our major partners, The Master Card Foundation (MCF) visited Zambia on learning tour as part of monitoring the implementation of the Scaling Financial Inclusion in Sub-Saharan Africa (SFISSA) a 4-5 year project seeking to support Zambia roll-out Delivery Channels, build capacity of its middle to senior management staff and set up systems to track impact of FINCA Zambia’s financial services to Customers.
FINCA branches across the country celebrated Zambia’s 50th Independence anniversary in style. Staffs were all smartly dressed in Zambian colours and like always, they showcased FINCA’s brand values…
Friday the 17th of October was a momentous day as FINCA Zambia took 3rd prize as one of Zambia’s Most Trusted financial partners in the Micro Finance Institutions category.
The availability of affordable credit is critical for the success of any sector of the economy. Smallholder farmers on the other hand, have traditionally attracted less financial services and credit due to the perception of the high risk involved in the sector.
Customer Care Blitz Day is a fun and exciting day through which FINCA branches across the country come up with the theme, dress code and most importantly, go an extra mile to give an exceptional service to our clients.