As part of our efforts to enhance our delivery channels, increase our outreach and improve clients’ convenience, FINCA Zambia introduced Agency Banking where clients will be able to access our services through a simple fingerprint, using biometric scans.
Kusiyo Kusiyo, VB Express Project Manager was recently honoured for exhibiting exceptional service towards clients.
One of our major partners, The Master Card Foundation (MCF) visited Zambia on learning tour as part of monitoring the implementation of the Scaling Financial Inclusion in Sub-Saharan Africa (SFISSA) a 4-5 year project seeking to support Zambia roll-out Delivery Channels, build capacity of its middle to senior management staff and set up systems to track impact of FINCA Zambia’s financial services to Customers.
FINCA branches across the country celebrated Zambia’s 50th Independence anniversary in style. Staffs were all smartly dressed in Zambian colours and like always, they showcased FINCA’s brand values…
Friday the 17th of October was a momentous day as FINCA Zambia took 3rd prize as one of Zambia’s Most Trusted financial partners in the Micro Finance Institutions category.
The availability of affordable credit is critical for the success of any sector of the economy. Smallholder farmers on the other hand, have traditionally attracted less financial services and credit due to the perception of the high risk involved in the sector.
Customer Care Blitz Day is a fun and exciting day through which FINCA branches across the country come up with the theme, dress code and most importantly, go an extra mile to give an exceptional service to our clients.
Kafue sub branch accumulated total points of 168 to become the best performing branch of quarter 2 of 2014 beating 11 other branches. Trailing behind it is Chawama Branch with 145 points and Mazabuka branch with 141 respectively.
Residents of Choma and the surrounding areas can now build their wealth and security through sustainable savings with FINCA. This follows the official opening of a new and ultra-modern FINCA by in Choma. The branch was officially opened 21st July, 2014 by Choma District Commissioner, Bernadette Hamweemba on behalf of the Provincial Minister Mr. Denial Munkombwe.
Zambia International Trade Fair is an annual event that takes place in Ndola town on the Copperbelt Province of Zambia. The fair which runs from 2nd to 8th July, is an opportunity for several foreign and local based business entities to showcase their products and services to the public.