At FINCA Zambia, our customers come first. With the COVID-19 pandemic now affecting our country, we want to inform you, our valued customers, of the proactive steps we are taking to ensure the health and safety of our customers and staff as well as provide an update on the maintenance and continuity of our business.
FINCA Zambia is closely monitoring all global developments related to COVID-19 (Coronavirus). As we navigate these challenging times together, we will continue to prioritize the health and well-being of all members of staff, agents, clients and partners.
FINCA Zambia wishes to announce the appointment of Jetty Lungu as FINCA Zambia interim Chief Executive Officer. Jetty Lungu is currently also a Board Member of FINCA Zambia’s board.
The FINCA Zambia team held an all staff ‘beginning of year’ party on the 18th of January. The engagement served as a platform to reiterate our values, review focus areas for the year and
FINCA Zambia awarded Corporate Social Responsibility award for community empowerment efforts through financial literacy initiatives and community engagement across health, youth and vulnerable groups.
FINCA Zambia in collaboration with Children International and Bongohive held the “Changamuka” business pitch contest with groups of children from vulnerable communities.
FINCA Zambia is excited to announce the appointment of Mwewa Besa as Chief Executive Officer to spearhead growth and drive FINCA’s financial inclusion agenda.
We would like to inform the public that we have removed all unwarranted charges and fees following a directive from the Bank of Zambia.
On 3rd August, 2018, his worship the Mayor of Kitwe City Mr. Chirstopher Kang’ombe officially opened our new and refurbished branch in Kitwe.
On 27 July, 2018, FINCA Zambia launched its Mobile Banking platform at momentous occasion at Acacia Park. At the same occasion, FINCA Zambia also unveiled its Head Office premises. The Guest of honor the Bank of Zambia Governor was ably represented by the Director Non-Banking Supervision Ms. Freda Tamba.
FINCA Zambia partners with ZANAMACA to provide customised financial services to low income entrepreneurs and marketeers.
FINCA Zambia has been awarded with the coveted Governors Award for innovation. This follows FINCA Zambia successful exhibition of its products and service through the use of a Biometric Point of Sale device during the financial Literacy week held in March.
In June, 2015, FINCA Zambia rolled out Agency Banking as part of its efforts to enhance delivery channels, increase its outreach and offer convenience of accessing banking solution right within clients’ vicinities.
On 18th September, 2015, FINCA Zambia held the first Fika na FINCA draw in all branches across the country.
As part of our efforts to enhance our delivery channels, increase our outreach and improve clients’ convenience, FINCA Zambia introduced Agency Banking where clients will be able to access our services through a simple fingerprint, using biometric scans.
Kusiyo Kusiyo, VB Express Project Manager was recently honoured for exhibiting exceptional service towards clients.
One of our major partners, The Master Card Foundation (MCF) visited Zambia on learning tour as part of monitoring the implementation of the Scaling Financial Inclusion in Sub-Saharan Africa (SFISSA) a 4-5 year project seeking to support Zambia roll-out Delivery Channels, build capacity of its middle to senior management staff and set up systems to track impact of FINCA Zambia’s financial services to Customers.
FINCA branches across the country celebrated Zambia’s 50th Independence anniversary in style. Staffs were all smartly dressed in Zambian colours and like always, they showcased FINCA’s brand values…
Friday the 17th of October was a momentous day as FINCA Zambia took 3rd prize as one of Zambia’s Most Trusted financial partners in the Micro Finance Institutions category.
The availability of affordable credit is critical for the success of any sector of the economy. Smallholder farmers on the other hand, have traditionally attracted less financial services and credit due to the perception of the high risk involved in the sector.
Customer Care Blitz Day is a fun and exciting day through which FINCA branches across the country come up with the theme, dress code and most importantly, go an extra mile to give an exceptional service to our clients.
Kafue sub branch accumulated total points of 168 to become the best performing branch of quarter 2 of 2014 beating 11 other branches. Trailing behind it is Chawama Branch with 145 points and Mazabuka branch with 141 respectively.
Residents of Choma and the surrounding areas can now build their wealth and security through sustainable savings with FINCA. This follows the official opening of a new and ultra-modern FINCA by in Choma. The branch was officially opened 21st July, 2014 by Choma District Commissioner, Bernadette Hamweemba on behalf of the Provincial Minister Mr. Denial Munkombwe.
Zambia International Trade Fair is an annual event that takes place in Ndola town on the Copperbelt Province of Zambia. The fair which runs from 2nd to 8th July, is an opportunity for several foreign and local based business entities to showcase their products and services to the public.
”As CEO, I am proud to have a dedicated team of Ladies who go an extra mile to make things happen – vichitika. FINCA cannot boast of all the successes enjoyed without the mention of the wonderful ladies who have worked tirelessly to make the institution the biggest microfinance institution in the country.