As part of our efforts to enhance our delivery channels, increase our outreach and improve clients’ convenience, FINCA Zambia introduced Agency Banking where clients will be able to access our services through a simple fingerprint, using biometric scans. And after successfully piloting it for six months, FINCA Zambia has embarked on rolling out Agency Banking to all parts of the country.
FINCA’s Agency Banking called as FINCA Express, is a key component in our Customer Experience strategy. Offering convenience to our clients and offering banking services closer to their homes and businesses is fundamental in ensuring that we become the Financial Service Provider of choice.
FINCA Express….Accessible, Reliable and Secure.
Clients can now conveniently access their savings and other financial services from any FINCA Express outlet with their figures.